When it matters most, we're straight with you.
A claim is the moment cover proves its worth. Inperio's claims team handles matters fairly, transparently and quickly — backed by A-rated capacity.
Tell us as early as you can.
Notify us of any claim or circumstance that could give rise to one, even if you're unsure. Prompt notification is a condition of cover and helps us protect your client's position.
Monday–Friday, 9am–5:30pm. Please include the policy number where possible.
How a claim works.
Three stages, kept clear from start to finish.
- 01
Notify us early
Tell us as soon as you're aware of a claim or a circumstance that might give rise to one. Early notification protects cover.
- 02
We assess
An experienced claims handler reviews the matter and keeps you and your client informed at every stage.
- 03
We resolve
We handle the claim fairly and efficiently — defending where right, settling where sensible.
Fair, fast and on your side.
- Experienced, in-house claims handling
- Clear communication with broker and insured
- Defend the defensible, settle the sensible
- Regulatory and disciplinary support where covered
To get moving quickly.
- Policy number and insured details
- A summary of the claim or circumstance
- Any correspondence or documents received
- Key dates and deadlines
Not happy with something?
We take complaints seriously. Our complaints policy explains how to raise an issue and what to expect.